After switching on your smart glasses, you can see the home screen user interface.
Step 1: The VSight Remote app will either appear directly on the home screen (see Fig. 2), or if not, use the voice command “My Programs” to view all apps that are installed on your device.
Step 2: Start the app with the voice command “VSight Remote”.
Step 3: On the VSight Remote login interface, you can manually enter your login details and “Login” afterward.
The easier way, however, is to log in with your QR code (see below).
You can get these credentials from your admin.
If you no longer have your access data at hand or have forgotten your password, please contact your admin to create a new password and QR code for you.
Step 4: In case you are located in China, please check the box "I`m logging in from China" (“Select item [number]”) before using the application.
In order to use VSight Remote in China, users who are using the platform in China have to activate the checkbox "I’m logging in from China" (Fig. 3).
All users who are not in China can use the platform as usual, even if other participants of the session log in from China.
Step 5: The 6-digit ID allows mobile users without credentials to swiftly connect to an expert in a VSight Remote session.
As an add-on, VSight offers the single sign-on (SSO) function or the integration of your Azure Active Directory (AD).
Please contact your admin in this regard.
Please note that you cannot be logged in to multiple devices at the same time.
Log in from China
Step 6: In case you are located in China, please check the box "I`m logging in from China" (“Select item [number]”) before using the application
Step 7: The 6-digit ID allows mobile users without credentials to swiftly connect to an expert in a VSight Remote session.
For more details see Login via the Field ID Code below.
As an add-on, VSight offers the single sign-on (SSO) function or the integration of your Azure Active Directory (AD). Please contact your admin in this regard.
Please note that you cannot be logged in to multiple devices at the same time.
Log in with QR Code
Step 8: In case you received a QR code for your login, please use the voice command “Sign in with QR Code”.
This opens a scanner to read the QR code you received from your admin or contact person.
Step 9: To improve the QR code recognition, you can “Zoom in” or “Zoom out” with your camera.
The current zoom level is displayed in the upper right corner (Fig. 4) (1).
Once the scanning process was successful you will automatically be logged in to the VSight Remote app.
Log in via Field ID Code
Step 10: Guest users or end customers without VSight Remote user credentials can connect with an expert via the unique ID code displayed on the login interface.
Step 11: Please communicate this 6-digit code (1), which will be regenerated every 5 minutes, to the expert in the back office (e.g. via a regular phone call, SMS, or Whatsapp).
Step 12: The expert will then start a session and enter your unique ID code in the designated field of the session section (2).
Step 13: Once the expert hits the “Connect” button (3), you will directly be called into the VSight Remote session with the expert.
Log Out
Step 14: To actively log out of the app, you can either simply use the voice command “Logout” (1), or alternatively open the profile dropdown menu (2) “Select Item [number]” and subsequently select Logout with the command “Select Item [number]”.
Step 15: To just close the application without logging out, use the voice command “Navigate home” to get back to the home screen that is displayed in Fig. 2. This way, you can still receive phone calls via VSight Remote, even if you are not actively using the app.
In your profile, you also find the option to carry out a pre-call test (3) and the current version number of your app (4).
Please note that simply closing the app will not automatically log you out. Thus, you do not have to log in again when you open the app the next time. Instead, you will directly end up in the app.
